Reviewing a product

One thing I really hate is when I try to read reviews on Amazon and the consumer states that item arrived damaged. Well, IMO, that is not a reason to give it one star. If you haven't used it, how can you say it sucks? You should be giving the one star rating to UPS/FedEx/USPS for their inability to deliver the package undamaged. Report the item arriving damaged to whomever you purchased it from to exchange it for a new one, then once you have used it, review it. It really bothers me that a product on Amazon will have a 3 star rating because 10 people gave it one star because it arrived in unusable condition. They are tainting the reviews.